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Support

Reach the Konstrux team directly, browse help topics by module, or check answers to the questions we hear most from builders and site engineers.

Support desk open Mon–Sat, 9:30 AM – 7:00 PM IST
Talk to us

Three ways to reach the Konstrux team.

Call us

Speak with our support desk for account or onboarding questions.

+91 72310 44066

Email us

For detailed queries, bug reports, or data requests.

support@konstruxerp.com

WhatsApp

Reach out anytime — fastest way to reach the team on the go.

Chat on WhatsApp
Browse by topic

Help organized the way the app is.

Getting started

Login, site assignment & first-time setup.

Attendance & GPS

Punch in/out and location-based marking.

Expenses & bills

Uploading receipts and expense categories.

Material & inventory

Requests, receipts and stock counts.

Labour payments

Paid, pending and advance tracking.

Site & contractor ledger

Reading balances, filters and history.

Admin panel & billing

Company dashboard and progress-based invoicing.

Data & privacy

What we collect and how it's protected.

Frequently asked

Answers to what builders ask most.

Konstrux is a construction management platform with two connected parts: a mobile app for the Site Engineer to log daily progress, attendance, expenses and material, and an Admin/Owner Panel that gives the business a live, company-wide dashboard — both drawing from the same data, so nothing is re-typed or reconciled by hand.

No. Every register or diary commonly used on a site — attendance, material, expenses, contractor ledger — has a direct replacement inside Konstrux, so nothing needs to be tracked twice.

Yes. The same engineer account can switch between every site they're assigned to inside the app, and every site follows the same forms and process, so there's nothing extra to learn per site.

The Admin Panel can generate client bills automatically at 25%, 50%, or 100% project completion, tied to the verified, dated site data your engineers have already logged — rather than a manually prepared summary.

Paid, pending, and advance amounts are tracked per individual worker and sub-contractor — never as a lump sum — so the answer to "how much is owed" is a lookup, not a debate.

Every expense and material receipt requires a photo or bill upload at the point of entry. This turns each entry into proof at the source, rather than a claim that needs to be verified later.

Yes — Konstrux uses SSL/TLS encryption, encrypted databases, role-based access control, multi-level authentication, audit logs, and automated backups. Full detail is in our Privacy Policy.

Use "Forgot Password" on the app's login screen to reset it via your registered email or mobile number. If you don't have access to either, contact your organization admin or reach our support desk directly.

Pick one active site to run on Konstrux for 2–4 weeks, and our team helps migrate your existing labour, material and vendor data. Engineers typically start with Daily Progress Reports, Attendance and Expenses before rolling out to every project.

Still need a hand?

Our team replies fast — call, email or WhatsApp.

Karni IT Services Pvt Ltd — Jaipur, Rajasthan, India